Despite illusions to the contrary Misfit Psycles is not now, nor has it ever been, a FULL-TIME occupation. It is a passion and we've been informed passion does not pay the mortgage.
Effective August 2016, we are only able to ship orders ONCE PER WEEK. That means orders placed prior to midnight on a Tuesday will ship on Wednesday. Orders placed after midnight Tuesday will not ship until the following Wednesday.
We apologize in advance for the inconvenience and understand if this doesn't work for you, there just aren't enough hours in the week.
Rates - Shipping is NOT a profit centre for Misfit Psycles or the Psycle Store. We do our best to use the most current rates but the values you see are what we pay.
Service - All orders will be shipped via Canada Post Parcel (via USPS to the United States). Delivery ranges from 8 to 15 business days. Tracking is not (usually) included Parcel Post.
Sometimes things happen, a return may be necessary. Due to the costs associated with return shipping Misfit Psycles and the Psycle Store are not able to accept unauthorized returns, orders returned COLLECT, orders returned by UPS, FEDEX, DHL (or any courier that does not cover duty/brokerage) or orders returned COD. These shipments will be rejected and no credit issued.
Final credits (unless otherwise agreed) will be issued LESS the original shipping charge and any import charges that may result.
Sincerely and Forevermore,
People of Psycle Store.